Privacy Policy
At Posture Pilates, we’re committed to safeguarding your privacy and handling your personal data responsibly. This Privacy Policy explains how we gather, use, store, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR).
What Information We Collect
We only collect personal details that you voluntarily provide. This may happen when you:
Book a class online or over the phone
Subscribe to newsletters or promotional updates
Engage with us on social media or share your content
Reach out via phone, email, SMS, or by post
Information you may provide includes your name, email, phone number, address, appointment history, and preferences related to services.
How We Use Your Data
Your data helps us deliver a better service. We may use your information to:
Schedule, confirm, and manage your appointments
Respond to your enquiries and messages
Share updates, promotions, or service-related news (if you’ve opted in)
Enhance our studio services and customer experience
We do not sell or rent your data to any third party.
You’re welcome to request the removal of your information at any time—just contact us and we’ll take care of it.
Keeping Your Data Safe
We treat data protection seriously. Your information is securely stored and only accessible to staff members who require it to carry out their responsibilities.
Our site is hosted on secure servers provided by Squarespace. Booking and client management are handled through Acuity, a platform that adheres to rigorous data protection standards.
We implement strong safeguards to prevent unauthorised access, misuse, or modification of your data.
When We Share Information
Your data is only shared when:
Required by law
You’ve explicitly given permission
You’ve registered for a joint promotion or collaboration with another business (in which case, we’ll inform you and ask for consent first)
Your Rights Under UK GDPR
You have several rights regarding your personal data, including:
Accessing the personal information we hold about you
Correcting any inaccuracies
Requesting deletion of your data
Opting out of marketing communications
Lodging a complaint with the Information Commissioner’s Office (ICO), if necessary
To exercise any of these rights, please reach out via the details listed on our Contact page.
Policy Updates
From time to time, we may update this policy to reflect changes in law, technology, or our services. If updates are made, we’ll share them on our website or contact you directly where appropriate.
Get in Touch
If you have any questions about how we handle your personal information, we’d love to hear from you. Please visit our Contact page to reach out.